In the highly competitive retail energy business, long-term Stellar customer Trustpower outperforms its rivals on almost every indicator.
Since mid-2014 Trustpower has added almost 30,000 electricity and gas customers, thanks largely to its unique energy-plus-telecommunications product offerings. It was the highest scorer of the ‘big-five’ retailers in the 2015 Consumer NZ survey, and was rated highest for its ability to solve customer problems – leading Trustpower to be named Energy Retailer of the Year at the 2015 Deloitte Energy Excellence Awards.
How does a small regional player continuously outperform industry heavyweights in such a hotly contested and fluid market? By doing it smarter of course, with an industry-leading business strategy underpinned by an industry-leading Business Intelligence solution.
2015 EBITDAF $330m
“Trustpower has long been a data-driven organisation and, with the help of Stellar, we’ve been able to significantly improve our ability to put the right information in front of the right people at the right time.”
Matt van Deventer, Head of Technology, Trustpower
Trustpower’s BI Solution
An enterprise data warehouse and reporting solution using:
Oracle 12c RDBMS / Oracle Data Integrator / Oracle BI Enterprise Edition / Oracle BI Publisher